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Each order is insured so that we can deliver it to the given address without any problems.

BUYING FROM UK?

You will receive your order on the date that appears on your chosen watch. Moreover, shipping will be free if your order is over £ 50; if it’s not, don’t worry, shipping is only £ 2.9.

Your shipment will be handled by Redyser.

BUYING FROM OUTSIDE UK? 

If your shipping destination is Europe, it will take between 3 and 5 working days and the cost will be £ 19. 

If your shipping destination is South America, it will take 5 working days and the cost will be £ 20. 

If your shipping destination is North America, it will take 5 working days and the cost will be £ 35. 

All of them will be handled by either UPS or FEDEX. We will tell you which one and the tracking number when your order ships.

Here at Watchalia we are commited to offering you, our loyal client, a satisfactory product. We always try to depict the product on the web as realistically as possible, but we understand that, sometimes, what you bought is not what you expected it to be. 

We want all of our clients to be satisfied with their purchases! 

Was it a gift and you didn’t quite get it right? Don’t worry, we have the perfect solution. You have up to 30 DAYS TO GET A REFUND from the day you received you order.           

You can ask for your refund from your Watchalia user account on the section «Refunds». 

In order for us to accept the refund, the watch must be in mint condition and not have been used. 

We will refund you the money as soon as we make sure the watch was not used; we will refund you the complete amount (except for orders below £ 50, to which the £ 2.9 due to shipping costs will not be refunded). 

The refund method will be the same as the payment method (credit/debit card, bank transfer or Paypal).